With the launch of a package redesign, the new purple 'C' package confused consumers and caused a loss in market share. This subsequently caused the brand managers to panic.
After reviewing the problem it was discovered that there was a loss of an emotional 'hook' (Scott's Kittens, White Swan's Swan, Charmin's Bears, etc.) for the consumer - the main demographic being women between the ages of 18-45).
A back-to-basics approach to recapture the original package's equity was initiated to reintroduce the 'Cottonelle girl'. Once market share was reestablished, the 'Cottonelle girl' was redesigned to sport shorter hair and a bathrobe so as to appear less 'sexual'.
Company: Tudhope+Associates
Art Direction: Richard Antherson
Design & Illlustration: Christopher North